My products come with an unconditional satisfaction guarantee.
At Rosie's Dolls Clothes we want you to be happy with your purchases. If you find any product to be faulty please let us know immediately and we will exchange them for you or have them repaired. We comply with Australian Consumer Law in regards to returns and guarantees.
If you find that the item/s you purchased do not fit your doll, I am happy to offer an exchange or refund (less the shipping cost) providing the item/s are returned within 30 days from date of original purchase and subject to the item/s being unwashed and unused and in original condition & packaging. Please also note that returns may not be accepted on discontinued/clearance items that have been purchased at a clearance price.
Please contact Rosie prior to returning any item/s so I can track the return and supply a prompt refund or exchange.