Customer service

Rosie

Rosie says...

Did you know you can get your order gift wrapped for a small extra charge? You can even include a personalised message!

Gift wrapping

Payment

Australian customers can pay by any of the methods listed below. International customers must pay by Credit Card or Paypal.

Online Payment

We accept Mastercard, and Visa credit card payments. When purchasing from Rosie’s Dolls Clothes your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. After completing the transaction, you will be provided with a receipt number. Please retain this receipt number as proof that the payment was made.

All orders are processed in Australian Dollars (AUD). For an indication of approximate exchange rates, please see the currency converter. Additional fees will be charged by the credit card company when international conversions take place, and the final amount billed will reflect conversion fees as well as payment made to Rosie’s Dolls Clothes.

Offline Payment 

 - Australian customers may make payment for orders by Direct Deposit, Paypal, Money Order, or Bank Cheque.
 - International customers not paying via the online credit card facility must pay by Paypal.

Direct Deposit: If you select Direct Deposit as your payment method, the bank payment details will be in the order confirmation email Rosie sends you. You may then deposit via internet banking, or by visiting your own bank (this may incur additional charges) or your nearest Westpac bank. Please include your name or Order Number in the transaction so that we know the money has come from you.  Once these funds are showing in our account your order will be processed and we'll let you know when it has been posted.

For Direct Deposit transactions you may also use your Paypal account.  After confirming your order please log onto www.paypal.com.au to send payment to rosie@rosiesdollsclothes.com.au. Please ensure you type the email address correctly and include your Order Number in the comment section.

Please make Money Orders and Bank Cheques payable to Rosie’s Dolls Clothes, and send to:-
Rosie's Dolls Clothes
PO Box 2493
KEPERRA QLD 4054
AUSTRALIA

Payment must be received before your order is processed.